Terms & Conditions
Terms and Conditions for Paradise Perfumes
Welcome to Paradise Perfumes!
These Terms and Conditions outline the rules and regulations for the use of our website and services. By purchasing from or accessing Paradise Perfumes, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our services.
1. General Information
1.1 About Us:
Paradise Perfumes specializes in the sale of authentic designer fragrances via e-retail. We are committed to providing high-quality products to our customers.
1.2 Contact Information:
For inquiries, you may reach out to us at:
Email: paradiseperfumessg@gmail.com
Phone: +6596754757
1.3 Business Hours:
Our support team operates Monday to Friday, [specific hours], excluding public holidays.
2. Ordering and Payment
2.1 Accuracy of Information:
All orders must include accurate and up-to-date personal and payment information. Paradise Perfumes is not responsible for issues arising from incorrect or incomplete information.
2.2 Pricing:
All prices listed on our website are in SGD and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
2.3 Payment Methods:
We accept the following methods of payment: PayNow.
2.4 Order Confirmation:
You will receive an order confirmation email upon successful purchase. If you do not receive a confirmation, please contact our support team.
3. Shipping and Delivery
3.1 Shipping Regions:
We currently deliver islandwide in Singapore. International delivery is not available.
3.2 Delivery Timeframes:
Orders are typically processed within 1-2 working days. Estimated delivery time within Singapore is 3-5 working days.
3.3 Shipping Costs:
Shipping charges vary based on your location and will be calculated at checkout.
3.4 Delays:
Paradise Perfumes is not liable for delivery delays caused by courier services or unforeseen circumstances.
4. Returns, Refunds, and Exchanges
4.1 Refund and Exchange Policy:
All sales are final and non-refundable unless you make a claim that the product sold to you is not authentic. In such cases:
The product must be unopened and in its original condition as delivered.
You must contact us within 5 days of receiving your order.
A thorough procedure will be followed to verify the authenticity of the claim. Supporting evidence such as photos, receipts, and product details may be required.
If the claim of unauthenticity is verified, we will provide a full refund or exchange. For claims that cannot be substantiated, no refunds or exchanges will be issued.
4.2 How to Initiate a Claim:
Contact us at +6596754757. Photo(s), evidence(s), or more information might be requested upon your request.
Upon confirming your request, our staff will advise you on the claim process and next steps.
5. Product Authenticity
5.1 Authenticity Guarantee:
Paradise Perfumes guarantees that all products are 100% authentic and sourced directly from reputable suppliers.
5.2 Variations:
Due to differences in manufacturing, there may be slight variations in packaging or formulation. This does not compromise product authenticity.
6. Limitation of Liability
6.1 Disclaimer:
To the fullest extent permitted by law, Paradise Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.
6.2 No Warranty:
While we strive to ensure product descriptions, pricing, and other details are accurate, occasional errors may occur. In such instances, we reserve the right to correct these errors without prior notice, including after an order has been submitted. Furthermore, we do not offer any warranties of any kind, express or implied, on the products we sell.
7. Intellectual Property
All content, logos, and trademarks on the Paradise Perfumes website are the property of Paradise Perfumes or its licensors. Unauthorized use is prohibited.
8. Amendments
Paradise Perfumes reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated Terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
10. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
Email: paradiseperfumessg@gmail.com
Phone: +6596754757
Thank you for choosing Paradise Perfumes!
Welcome to Paradise Perfumes!
These Terms and Conditions outline the rules and regulations for the use of our website and services. By purchasing from or accessing Paradise Perfumes, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our services.
1. General Information
1.1 About Us:
Paradise Perfumes specializes in the sale of authentic designer fragrances via e-retail. We are committed to providing high-quality products to our customers.
1.2 Contact Information:
For inquiries, you may reach out to us at:
Email: paradiseperfumessg@gmail.com
Phone: +6596754757
1.3 Business Hours:
Our support team operates Monday to Friday, [specific hours], excluding public holidays.
2. Ordering and Payment
2.1 Accuracy of Information:
All orders must include accurate and up-to-date personal and payment information. Paradise Perfumes is not responsible for issues arising from incorrect or incomplete information.
2.2 Pricing:
All prices listed on our website are in SGD and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
2.3 Payment Methods:
We accept the following methods of payment: PayNow.
2.4 Order Confirmation:
You will receive an order confirmation email upon successful purchase. If you do not receive a confirmation, please contact our support team.
3. Shipping and Delivery
3.1 Shipping Regions:
We currently deliver islandwide in Singapore. International delivery is not available.
3.2 Delivery Timeframes:
Orders are typically processed within 1-2 working days. Estimated delivery time within Singapore is 3-5 working days.
3.3 Shipping Costs:
Shipping charges vary based on your location and will be calculated at checkout.
3.4 Delays:
Paradise Perfumes is not liable for delivery delays caused by courier services or unforeseen circumstances.
4. Returns, Refunds, and Exchanges
4.1 Refund and Exchange Policy:
All sales are final and non-refundable unless you make a claim that the product sold to you is not authentic. In such cases:
The product must be unopened and in its original condition as delivered.
You must contact us within 5 days of receiving your order.
A thorough procedure will be followed to verify the authenticity of the claim. Supporting evidence such as photos, receipts, and product details may be required.
If the claim of unauthenticity is verified, we will provide a full refund or exchange. For claims that cannot be substantiated, no refunds or exchanges will be issued.
4.2 How to Initiate a Claim:
Contact us at +6596754757. Photo(s), evidence(s), or more information might be requested upon your request.
Upon confirming your request, our staff will advise you on the claim process and next steps.
5. Product Authenticity
5.1 Authenticity Guarantee:
Paradise Perfumes guarantees that all products are 100% authentic and sourced directly from reputable suppliers.
5.2 Variations:
Due to differences in manufacturing, there may be slight variations in packaging or formulation. This does not compromise product authenticity.
6. Limitation of Liability
6.1 Disclaimer:
To the fullest extent permitted by law, Paradise Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.
6.2 No Warranty:
While we strive to ensure product descriptions, pricing, and other details are accurate, occasional errors may occur. In such instances, we reserve the right to correct these errors without prior notice, including after an order has been submitted. Furthermore, we do not offer any warranties of any kind, express or implied, on the products we sell.
7. Intellectual Property
All content, logos, and trademarks on the Paradise Perfumes website are the property of Paradise Perfumes or its licensors. Unauthorized use is prohibited.
8. Amendments
Paradise Perfumes reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated Terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
10. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
Email: paradiseperfumessg@gmail.com
Phone: +6596754757
Thank you for choosing Paradise Perfumes!